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After a negative experience, Crowne Plaza Today Gurgaon impresses 

[Cross-posted] Wow.
   That’s all I can say after the ’s contact with me yesterday.
   I wasn’t that complimentary about the Crowne Plaza Today hotel during my time in on my personal blog. The service was a trifle slow for such a top-rated (and expensive) establishment, and I blogged about it, almost in a throwaway fashion.
   Yesterday, two of the staff—Monica, as well as Nitin Sharma, the assistant director of the food and beverage department—called me to apologize. And this morning, I awoke to find a written from Mr Sharma in my email inbox, which I have gratefully accepted.
   His words: ‘I would like to extend my sincere apologies for the delay in service at the bar.
   ‘I hope you will accept my apology and give us another opportunity to showcase our hospitality. Once again I am truly sorry for the inconvenience caused.
   ‘I would request to give us another chance of proving the real of Crowne Plaza.’
   If I wasn’t already enamoured with the high quality of Indian hospitality, I am now.
   Of course I will be delighted to return to Gurgaon and check out the Crowne Plaza Today once more.
   This is real in the 21st century. It shows (a) ; (b) the fact that are now being steered by audiences and that the legal trade mark owner tends to be a steward steering perceptions; (c) that the Crowne Plaza is willing to its customers, safeguard its , and help steer those perceptions positively.
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Dear Sir,

Thank you so much for your lavist praise of our hotel. It means a lot to us to know that we will have opportunities of welcoming you back in future.

We are looking forward to seeing you again, soon.

Warm Regards

Aditi Das
Public Relations Manager
Crowne Plaza Today Gurgaon  
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Entries from 2006 to the end of 2009 were done on the Blogger service. As of January 1, 2010, this blog has shifted to a Wordpress installation, with the latest posts here.
   With Blogger ceasing to support FTP publishing on May 1, I have decided to turn these older pages in to an archive, so you will no longer be able to enter comments. However, you can comment on entries posted after January 1, 2010.

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