Server migration done, but we still have issues
The migration has been skilfully handled and I see that our sites are all back up and healthy. For the past week, I had been limited to blogging at Vox and dared not even update this site with my presentations at Proton Business School at Indore. (An incredible, wondrous experience—at a school whose students will go incredibly far. More on this later.) I hope to upload the presentation pages once I have recovered a bit from jet lag.
One annoying thing is that all my email accounts no longer work, so if you are expecting a reply from me, please stand by. I have not been able to read any emails to my personal account since Boxing Day.
Rackspace has tested everything from their end and it works; I have tested everything from mine and nothing works.
To prove that the weirdest stuff only happens to me (yes, I know this is egotistical, but try to ﬁnd me someone else with this issue), here’s what’s going on:
• no POP3 account works;
• webmail works but only if the username has no punctuation in it—a bit of a pain at a company where the email convention is ﬁ[email protected];
• but client domains appear to work. Just not Lucire, JY&A and this domain.
I have the same effect on Linux as I do on Windows and on Mac. No one platform is more reliable than the other in my world. I can break them all, and most programs, just by using them and following the instructions.
Before you go through the regular stuff, I will say that the IPs are resolving correctly, and this inaccessibility has been the case in three countries so far. The ﬁrewall is set up to allow authorized users, and speciﬁcally people from this ofﬁce, to enter.
There is no logical reason for webmail to work and for POP3 not to—especially when the former works with some accounts. But nothing about my 25-plus years of using computers and programs has ever been logical. They are among the least logical things I have found, from failed loads on tape drives to Twitter telling me I am over 140 characters when I have relied on its very own counter to keep it under. (I have even checked to conclude that a human is superior at counting to 140 than a computer.)
Fortunately, a lot of the team use forwarding accounts so they are unaffected, but I don’t—plus I am the heaviest user. I shudder to think how many thousands of emails are trapped on the server. I know that in two of our accounts, there were nearly 1,100—if you’ve emailed to the general mailbox, your message actually has been read by my team. (The spam has been deleted, too.)
For the past few years, my last week of the year has been catching up with emails. Of course, it was a little tough to do that in India, since I chose to travel and work through the Christmas season—and I am totally thrilled to have done so, as those of you who followed my Vox blog or my Facebook page know. It was a fab Christmas. And the server problems would still have arisen whether I had been here or not.
Since in a typical week I personally get 2,000–3,000 emails, my return would still have been an ideal time to do the less urgent ones, usually around 200 that remain at year-end. It looks like that won’t happen this year, and I am annoyed—because there the least urgent of the 200 will not get a reply now till well in to 2009, possibly even a year from now. Yes, bad time management in a way on my part, but I still believe in furnishing replies whenever I can, even if it takes me as long as Ringo Starr in that early episode of The Simpsons.
Though with thousands compared to millions, I think I might just be done sooner. On the other hand, the dude did have a butler in the cartoon. Posted by Jack Yan, 13:24
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