Hop on over to
Edwin’s blog at Vox and see if you agree that he’s been conned by Royal Mail.
He purchased an album for his stamps, and the
Royal Mail website says it ‘holds 30 Miniature Sheets.’
When he received it, there were nine miniature sheet holders inside.
Upon complaining, he was told, ‘The Album can hold 30 mini sheets but does not come with this number of sheets in the album.
‘Additional pages can be purchased PA699 costing £3.45 for a packet of 10 plus a handling charge of £1.45 to a UK address.’
If it says a product holds 30 miniature sheets, then it should be able to hold 30 miniature sheets—and come with 30 miniature sheet holders.
There is no sign anywhere saying that the holders are an optional extra. And how did Royal Mail come up with the grand total of
nine? It’s not mentioned anywhere.
Royal Mail later sent Ed another 10 holders. He needs 11 more to get what was originally promised him.
At best, this is confusing, but it does look like Royal Mail is being intentionally
deceptive.
Posted by Jack Yan, 22:47
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